Access
Who reaches the programme, referral routes and whether funded places reduce practical or financial barriers.
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IMPACT & LEARNING
Evidence with purpose, not paperwork for its own sake.
We want participants, partners and funders to understand what a programme delivered, who it reached and what changed.
Our approach combines human feedback with proportionate outcome evidence while protecting dignity, privacy and informed choice.
Learning with participantsImpact starts with listening.
WHAT WE LOOK AT
A fuller picture of meaningful change.
Measures are agreed before delivery and adapted to the programme. We do not present wellbeing support as a guaranteed clinical outcome.
Engagement
Attendance, completion and the points at which people choose to pause or leave a programme.
Wellbeing
Proportionate pre- and post-programme feedback on stress, rest, sleep, clarity and confidence.
Experience
Whether participants felt informed, respected, safe and able to make choices throughout delivery.
THE LEARNING CYCLE
Measure. Understand. Improve.
- BeforeAgree intended outcomes, suitable measures and data responsibilities with partners.
- DuringMonitor access, attendance, safety and participant experience without disrupting support.
- AfterReview feedback and change, including what did not work or who the programme did not reach.
- NextShare proportionate findings and record the improvements that will shape future delivery.
OUR EVIDENCE PRINCIPLES
Accountable to people, as well as numbers.
Participant voice helps decide which questions are useful and which would create unnecessary burden.
Measures are selected for the programme, population and funding purpose—not collected simply because they can be.
Partner reporting uses aggregated or anonymised information unless a lawful, clearly explained basis requires otherwise.
Evidence should change delivery. We record improvements, unmet needs and decisions made in response.
REPORTING COMMUNITY BENEFIT
Transparent from the start. Useful after delivery.
Programme reporting may include reach, attendance, participant feedback, agreed outcome measures, learning and recommendations. The level of reporting is agreed with each delivery or funding partner.
As the CIC develops and sufficient evidence becomes available, this page will publish public-facing impact updates. Until then, we will distinguish clearly between intended outcomes, early learning and verified results.